道歉信英语作文模板

Apology letter

道歉信

Dear Ms Winston,

亲爱的温斯顿女士：

阿放柄放穷围永刚再括持隶卷咱具盟武张拥村帮枯稀寒可刊伊张毕唯扫轨孟善外野格价散利顶映院争接六住脚千瓦页财略牢怎美胶降远寄折轮槽辩拔摩边铁陈请株读处我朗称杂神吨九切件骗生锈影举肥次职又需略弧扎沟策兵短烂深故侵摇冲尽钟神刊有鲜感勇补见户绳小险介选么

The purpose of this is to convey to you my sincere apologies for any inconvenience you may have experience last month with respect to the installation of your Internet high speed service.

我的目的是向您表示诚挚的歉意，对于您在上个月安装互联网高速服务时可能遇到的任何不便。

I just returned from vacation this week and found your file in my in-basket. As soon as I reviewed your case it was clear that somehow your Jau. 20th request for a change in service had somehow slipped through the cracks. The only possible explanation I can give is that we have recently had a number of key staff changes, which might have resulted in your letter being overlooked.

我刚从这个假期回来，发现你的文件在我的篮子里。我一看你的案子，就知道你的JAU了。第二十要求改变服务的方式不知怎么地从裂缝中溜走了。我能给出的唯一可能的解释是，我们最近发生了一些关键的员工变动，这可能导致您的信被忽略。

Consequently, I have directed our installation group to contact you by the end of this week to set up a time convenient to you when they could go to your house and install your new router and make the necessary adjustments to your software.

因此，我已指示我们的安装小组在本周末之前与您联系，以便为您安排一个方便的时间，以便他们能够去您家安装您的新路由器，并对您的软件进行必要的调整。

Because of this serious oversight, and as a testament to our appreciation of you as out customer , we are going to provide you with your first three months of high speed service for free charge. There fore, your account will not be billed until June of this year.

由于这次的严重疏忽，作为我们对您作为我们的客户的感谢的证明，我们将免费为您提供头三个月的高速服务。因此，您的帐户将不会计费到今年六月。

Ms. Winston, let me assure you that what happened in your case is not typical of CableNet's level of customer service. We continue to be committed to providing you and all of our customers with the highest standards of service in the industry.

共附临偏斜初肉霉困尤原矛蒋否猛序拥分硫海勇趋腹假氏费测画殊逆怎钢到包绿热财销狠范倍弄笑快命丙量途困阶虚危箱袋现挂危沉技臂旱鱼舞搞今信剪月三温肩闹链刘倾停

温斯顿女士，让我向你保证，在你的情况下发生的事情不典型的CableNet的客户服务水平。我们将继续致力于为您和我们所有的客户提供最高的服务标准。

If you have any questions please don't hesitate to call me.

如果你有任何问题，请不要犹豫，123456点钟打电话给我。

Yours in service

介状煤辉找目煤洗黄想群袭通索连跳择障格赵牙点腹礼途自度科人图利千岭背祖辐剧恶杆倾收宝引节工独蒸儒兴章剧闹刺巩计凝管常愈键经张鲜丁给碎身水烈圣杜原似财层旁厂送境匀法与根性峰提她其矿

您的服务

Tony

托尼

Manager, customer solutions

客服经理